Sales terms

All prices are exclusive of VAT.

For orders under DKK 500 will be added a handling fee of DKK 50

Prepayment fee DKK 200

A fee of 7.50 EUR per pallet will be charged for packaging/single-use pallets.

If 2 deliveries (Split-order) are requested, this will be considered as 2 different orders.

Complaints:

Upon receipt of the item, visible damage to the packaging must be noted on the shipping note!

Complaints must be made within 8 days of receipt of the item.

Returns:

• Goods cannot be returned without prior agreement.
• When returning goods in original packaging, 15% will be set off for handling.
• Items not returned in original packaging will be set off by 50%.
• Price-marked goods will not be credited.
• Items billed more than 1 month ago will not be credited.
• Only goods returned free of charge are taken.
• In the event of a faulty dispatch from our warehouse, the goods are of course exchanged at no cost.